Terms of Service
Last updated: January 2025
1. Introduction
This website (the "Website") and related services are owned and operated by [Company Name] Ltd, a company registered in England and Wales under company number [Company Number], with its registered office at [Registered Address] ("we", "us", "our").
By accessing or using our Website or purchasing any of our reports or services, you ("you", "your", "user") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use this Website or any related services.
2. Definitions
- "Basic Check" – A free service providing public vehicle information such as MOT history and tax status.
- "Full Check" – A paid report including: Outstanding Finance Check, Insurance Write-off History, Stolen Vehicle Check, Previous Owners Count, MOT History, Mileage Analysis, History and Ownership, Specifications, Valuation, and Tax.
- "AI Check" – A premium report including everything in the Full Check plus: reliability assessment, predictive maintenance analysis, cost of ownership projections, market position and depreciation analysis, personalised buying recommendations, negotiation insights, risk assessment of hidden defects, and future MOT prediction with maintenance schedule optimisation.
- "Report" – Any digital report or result generated via our Website.
- "Services" – All reports, insights, or features provided through the Website.
3. Acceptance of Terms
By using our Website or purchasing any Services, you confirm that you have read, understood, and agree to these Terms. We may update or modify these Terms from time to time; continued use of our Services after updates constitutes your acceptance of the revised Terms.
4. Description of Services
Our platform provides vehicle data and AI-generated insights to help users make more informed vehicle-related decisions.
- The Basic Check is free and available without creating an account.
- The Full Check and AI Check are paid digital products available after successful payment via the Website.
- Reports are accessible online for 30 days after purchase and may be downloaded as PDF files.
Each Report is generated based on available public and third-party data sources at the time of your request.
5. Payments, VAT & Refunds
All prices are shown in GBP (£) and include UK VAT where applicable. Payments can be made via Apple Pay, Google Pay, or card payment.
Because each Report is a digital product delivered immediately, all sales are final. You acknowledge and agree that:
- Once a Report is made available, no refunds or cancellations are permitted, even if information is inaccurate, incomplete, or unavailable.
- Your statutory consumer rights under UK law remain unaffected where applicable.
Invoices are sent automatically via email after payment.
6. Data Sources & Accuracy Disclaimer
Our data is compiled from multiple sources including the DVLA (under the Open Government Licence v3.0) and other third-party databases.
We strive to keep information up-to-date and accurate; however, all data is provided strictly "as is", without any representation, warranty, or guarantee of completeness, accuracy, or fitness for a particular purpose.
We are not liable for any inaccuracies, errors, omissions, or the results of any decisions made based on this data.
7. AI-Generated Insights Disclaimer
Our AI analysis provides informational insights only.
- The AI content does not constitute professional or financial advice.
- All AI outputs are based on patterns and probabilities derived from data and should not be relied upon as factual or guaranteed predictions.
- You are solely responsible for any actions or decisions you make based on these insights.
We make no guarantee that the AI predictions, reliability scores, or recommendations are accurate or suitable for your specific circumstances.
8. Use of the Website
You agree not to:
- Attempt to bypass, manipulate, or interfere with any Website pages, pricing, or security mechanisms.
- Use any automated system, script, scraper, or robot to access or extract data.
- Copy, reproduce, resell, or redistribute any content or Reports.
- Alter, hack, or disrupt the operation of the Website.
- Attempt to access or obtain any data or system content not intentionally made available to you.
- Purchase a report unless you have a legitimate relationship with the vehicle (e.g., owner, buyer, or authorised agent).
Any unauthorised use may result in suspension of access, cancellation of Services, or legal action.
9. Intellectual Property
All Website design, code, text, graphics, logos, and content (excluding public data and licensed material) are the intellectual property of [Company Name] Ltd. You are not permitted to copy, distribute, modify, or reproduce any part of this Website or its Reports without prior written consent.
10. Limitation of Liability
To the fullest extent permitted by law:
- We accept no liability for any direct, indirect, incidental, or consequential loss or damage arising from your use of the Website, Reports, or AI analysis.
- You agree that any reliance on data or AI insights is entirely at your own risk.
- We shall not be liable for any errors, omissions, or unavailability of data from third-party providers.
- Nothing in these Terms limits liability for death or personal injury resulting from our negligence, or for any other liability that cannot be excluded under UK law.
11. Changes to Services and Pricing
We may modify, suspend, or discontinue any part of our Services or adjust pricing at any time. If such changes materially affect users with active paid reports, we will take reasonable steps to notify you beforehand.
12. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
You agree to submit to the exclusive jurisdiction of the courts of England and Wales regarding any dispute or claim arising out of or relating to these Terms or the use of our Services.
13. Complaints and Contact
If you have any questions or complaints about our Services, please contact us at:
📧 [Support Email Address]
We aim to respond as quickly as possible.
14. Acknowledgement of Data Source
Contains public sector information licensed under the Open Government Licence v3.0.
For more information, visit https://www.nationalarchives.gov.uk/doc/open-government-licence/version/3/.
15. Entire Agreement
These Terms constitute the entire agreement between you and [Company Name] Ltd concerning your use of the Website and Services and supersede any prior agreements or representations.